Customer's are crucial to a businesses success. The relationship that is built between a business and a customer will effect a lot. That is why it is important to give customers a positive experience when dealing with your business. This will increase their chances of coming back and continuing to build a relationship.
Customers are needed for a business to succeed. Having a good relationship with your customers makes them want to stay at your business rather than the competitor's. If they like the business they will recommend it to friends and family, and now you have more customers.
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